The Queen’s Chic Privacy Policy
Last updated: 09/02/2025
This Privacy Policy explains how The Queen’s Chic (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thequeenschic.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
How We Collect and Use Your Personal Information
We collect personal information from you directly, automatically, and from third parties to provide and improve our Services.
Information You Provide Directly
- Contact details: name, address, phone number, email.
- Order details: billing and shipping address, payment confirmation.
- Account details: username, password, security questions.
- Shopping activity: items viewed, added to cart, or wishlist.
- Customer support: messages or details you share with us.
Some Services require you to provide personal information. If you choose not to, certain features may not be available.
Information Collected Automatically
We collect Usage Data through cookies, pixels, and similar technologies, including:
- Device and browser details
- IP address and network information
- Your interaction with the Site and account
Information from Third Parties
We may also receive information from:
- Vendors and partners (e.g., Shopify)
- Payment processors (for payment and order fulfillment)
- Marketing and analytics partners
How We Use Your Personal Information
- Provide Services: process payments, fulfill orders, manage your account, shipping, returns, and reviews.
- Marketing: send promotional offers, emails, or ads tailored to you.
- Security: detect, investigate, and prevent fraud or misuse.
- Communication: respond to your queries, feedback, or support requests.
Cookies
We use cookies and similar technologies to:
- Improve your shopping experience
- Remember your preferences
- Run analytics and measure engagement
- Show tailored ads
You can manage cookies through your browser settings. Blocking cookies may affect Site functionality.
How We Disclose Personal Information
We may share your personal information with:
- Service providers (IT, payment, shipping, customer support, analytics)
- Business and marketing partners (including Shopify)
- Affiliates and group companies
- Legal or regulatory authorities, where required
- In case of business transfers (e.g., merger, acquisition, bankruptcy)
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
If you post reviews or content on our Site, it may be publicly accessible. We are not responsible for how others use this information.
Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
Security and Data Retention
We use reasonable security measures to protect your data but cannot guarantee 100% security.
Retention depends on business needs, legal obligations, and account activity.
Your Rights and Choices
Depending on your location, you may have rights such as:
- Access / Know: Request details about the data we hold.
- Delete: Ask us to erase your personal data.
- Correct: Update inaccurate information.
- Portability: Request a copy of your data.
- Opt-out: Stop us from selling or sharing your data for targeted advertising.
- Restrict / Withdraw Consent: Limit or withdraw consent for certain uses.
- Appeal: Challenge our response to your privacy requests.
You can exercise these rights via the contact details provided on our Site.